Privacy Policy

Dear visitor or user, welcome – back – to our website!

Who we are and how to reach out to us?

This website is owned and operated by Edgewell Personal Care (“Edgewell”) and its affiliates. In this Privacy Policy, we refer to all the companies in our corporate group as “Edgewell”, “we”, or “us”.

This Privacy Policy is intentionally written in a simple and transparent way to address all privacy questions on any of our websites, no matter the available interaction features. If you wish to know exactly what Edgewell legal entity is behind this website, navigate to the Legal Mentions link. Such legal mentions will also indicate how you can contact us in your local area in addition to the generic contact details available in this document.

Please read this Privacy Policy carefully as it explains how we handle your personal information or personal data - we refer to as “data” - when you are browsing, using, or shopping on our websites.

Note that in terms of privacy, we are considered as data controllers or business. This means that we are the ones that decide the how and the why of data handling. We determine what data will be processed, how the processing will take place, and the purpose for which it is processed. 

When we talk about our trusted partners, they will be most frequently considered as data processors or service providers. They are a separate entity that processes the data on behalf of the controllers. They must obey any rules put forth by us, and handle the data as specified by us.

What data do we handle?

Depending on your interactions with us, we are going to collect, use, store or process your data that we can categorize as follows:

Account details: Username, password, or any other data allowing you to access your account.

Contact details: Simple data to be able to communicate with you such as name, surname, email address, postal address, telephone numbers and similar.

Navigation data: Technical information collected when browsing the website including IP address, cookies, analytics and statistical data. This data helps us, for example, to detect the language of your browser and therefore display the content in the correct language for you.

Professional data: Your company related data such as company name, title, professional email or telephone numbers.

Professional experience: Data you exchange with us as a candidate for a job position including CV, photo, references, referrals, qualifications, education, applicable licenses or certifications, prior job history.

Shopping details: Information needed to allow you to shop on our webstores such as shipping address, payment information and similar.

Your contributions: Data you can voluntarily share with us to give more details about your age range, location, gender, address, website, job title, birthdate, product usage related information.

Your exchanges with us: Data you send us when requesting information via forms or by email.

What about child data?

Our websites are not intended for use by children under the age of 13. Edgewell does not market any of its products online for children under the age of 13, nor do we design our online applications, advertisements, and/or other features to attract an audience of children under the age of 13.

Although certain pages within our websites may reference “kids,” “children,” or “students,” we strictly intend for such portions of the websites to be used only by adults (such as parents and teachers) or children of the age 13 or older. Edgewell does not knowingly register or otherwise collect data from any child under the age of 13.

Is it mandatory to share your data?

It is to be noted that the provision of certain data may be mandatory or optional, depending on the Services you wish to receive. Mandatory data will be marked as such when we require it. If you refuse to provide mandatory data, we may not be able to process your request. 

If you would like to have the full list of data Edgewell has about you, please use this form or send us an email.

How do we use and share your data?

There are various ways to interact with us. Depending on the selected interaction, we need to collect, store and otherwise use your data for different purposes and based on various legal basis. The legal basis is simply the justification allowing us to handle your data.

Every time we collect your data, you will be informed and explained why by short text explanation and by pointing to this Privacy Notice. We can provide further details in our email communications.

In the following sections, you will see the usual interactions you can benefit from when visiting and using our websites. Not all our websites offer the listed Services and therefore we will only use and/or store your data if you select to use one or various Services.

You will also see each Service is subject to a dedicated terms and conditions that we will ask you to read and accept. Sometimes, we will ask you to confirm your age or that you are above a certain age. This is necessary to ensure we have the right to offer you such Services.

How do we handle your data?

It is possible to use our website without sharing any data. Additionally, there are various ways to interact with us. Depending on the selected interaction, we may need to collect, store and otherwise use your data for different purposes and based on various legal basis. The legal basis is simply the justification allowing us to handle your data.

Every time we collect your data, you will be informed and explained why, by a short text explanation and by this Privacy Notice. We can provide you further details in email communications.

In the following table, you will see the usual interactions you can benefit from when visiting and using our websites. Not all our websites offer all the listed Services and therefore we will only handle your data if you select to use one or various of such Services.

You will also see each Service is usually subject to dedicated terms and conditions we will ask you to read and accept. Sometimes, we will ask you to confirm your age or the fact you are above a certain age. This is necessary to ensure we have the right to offer you such Services.

Purpose and description	Examples of data	Legal basis	Sharing	Retention
Browsing our website; You can browse our website without sharing any data. We intend to collect some data to be able to improve our Services or to customize your experience.	Technical data	Legitimate interest	Technical providers such as hosting provider for our website	13 months
Newsletters; You can choose to subscribe to our newsletters to receive information about Edgewell and our products, promotions and similar.	Contact details	Consent	Technical providers such as our newsletter automation tool provider	Until you opt-out
Account creation; You can choose to create an account to keep the history of our interactions.	Account and contact details	Consent	Technical providers such as hosting provider for our website	Until you request account deletion
Surveys and polls; You can choose to answer our surveys and polls anonymously or by sharing complementary details to allow us to link your testimony with you	Account and/or contact details and your contributions	Consent	Technical providers such as our forms provider	Until you request anonymization of your feedback
Purchases; Some of our websites allow you to purchase our products online, we will need complementary data to be able to execute your orders.	Contact details and shopping details	Contract	Technical and logistic providers such as our invoice creation partner or shipping partner	Until the data can be deleted due to legal retention periods
Communications; If you choose to contact us via contact forms or email, we will handle your data to answer your query.	Contact details and your exchanges	Consent or contract	Customer service teams and technical providers such as our ticketing system	Until the query is answered and until the data can be deleted due to legal retention periods
Employment; If you decide to apply for a job, we will handle your data to follow the talent acquisition process.	Contact details and professional experience	Consent	Human resource teams, recruitment agencies, technical providers such as our talent acquisition tools	Until your application is successful or until the data can be deleted due to legal retention periods
Supplier Portal; If you decide to apply to become an approved partner, we will handle your data to allow us to verify your application. We may follow up  by asking for further actions such as an on-site audit.	Contact details and professional details	Contract	Supply chain team, technical providers such as our procurement management tool or ERP	Until your application is successful or until the data can be deleted due to legal retention periods
Pre-Litigation and Litigation Management; We might need to hold data for the management of pre-litigation and litigation for instance to investigate misuse of our websites.	Any shared data	Legitimate interests	Legal teams, outside counsels, administrations	Until the data can be deleted due to legal retention periods
Compliance with Legal and Regulatory Obligations; We may need to hold data to answer our legal and regulatory obligations	Any shared data	Legal obligations	Legal teams, outside counsels, administrations	Until the data can be deleted due to legal retention periods

While browsing, you might decide to accept some cookies or social media plugins. To learn more about cookies, the third parties we may potentially share your data with and how long we may keep your data, refer to our Cookie Notice.

If you wish to update your Cookies choices, you can simply click on the “Cookies preferences” link in our footer or in the Cookie notice.

You can always opt out from them by clicking on the link in the received email or contacting us via this form or by email. Please give us a reasonable amount of time to process your unsubscribe request.

Anytime you are creating a username and password, ensure you keep it safe and secret.

Do not forget that despite the fact that you can ask for your feedback to be anonymous, any information that we collect through our surveys and polls, Edgewell becomes the owner of.

Except as explained in the next section “Special case of Promotions,” Edgewell does not share or sell any personal information that you provide to us through our websites for any separate use by any third party for its own purposes.

Special case of promotions

From time to time, Edgewell may run promotions offering special deals, coupons, discounts, chances to win contests, and other prizes. These promotions may involve third-parties.

In order to participate in these promotions, Edgewell may request certain basic information about you, such as your name, email address, physical address, and date of birth. This and other information provided to participate in the promotions may be processed by Edgewell in order to help us better understand how we can design and market our products for you and others. This information may also be shared with any relevant third-party promotional partners involved in the specific promotion for which you choose to sign-up. In addition, certain third-party promotional partners may use your information to contact you in order to provide you with more information about their company and with further opportunities to make additional purchases. Please remember that Edgewell is not responsible for the practices of third parties to whom you choose to disclose information.

From time to time, we may provide aggregated (statistical) information about our customers, sales, online traffic patterns and related information to third parties who help us improve our business and services, but these statistics do not include any personally identifying information.

In the event that we sell, assign or transfer all or part of the Edgewell business (including in the event of a reorganization, dissolution or liquidation), we may transfer your personal information to a third party.

If you would like to have the full list of data Edgewell has about you and for how long it is retained, please use this form or send us an email.

Where is the data stored?

Our local websites are intended for residents of the local country. If you happen to live in another country yet use our websites initially for different residents, any data collected about you with respect to your use of our websites might be transferred to the pertinent country or geographical area. As such, please note that there may be different standards that apply to how your data may be used and protected than the standards in place in your country. Nevertheless, Edgewell has put in place safeguards to protect your data irrespective of the country from which it originates.

Refer to our Legal Notice to know which is the hosting country of your data.

How do we safeguard your data?

Edgewell maintains physical, technical, and administrative safeguards that are designed to protect your personal information from loss, misuse, unauthorized alteration, theft, unauthorized access, and unauthorized disclosure.

We use modern encryption methods that only a limited number of personnel have access to the data.

We guarantee that our personnel and any other individual handling your data will respect our rules and procedures related to the processing of personal data, including the technical and organizational security measures put in place to protect your data. In this context, we review and update our practices regularly to enhance your privacy and ensure that its internal policies are followed.

All of our suppliers are bound by the same level of protection of your data as Edgewell.

What are your rights?

Under certain circumstances, you may have the following rights under data protection laws over your data:

Right of Access or to Know In addition to this Privacy Notice, you can request the confirmation we are holding your data.

Right to be Informed or to Know You can obtain clear, transparent and understandable information on how we process your data and on your rights, as well as a copy of your personal data.

Right to withdraw Consent You can withdraw your consent, at any time, for the purposes for which your consent has been obtained.

Right to Opt-out or Unsubscribe or to Object You can object to the processing of your data when the processing is based on our legitimate interest or if we are using personal data for direct marketing purposes. You will be informed that you have a right to object at the time of data collection and the right to object will be explicitly brought to your attention and be presented clearly and separately from any other information.

Right to Rectification or Correction You can request the rectification or correction of your data to obtain the modification of your personal data if they are obsolete, inaccurate or incomplete. If we have disclosed your data to any third parties, we will take reasonable steps to inform those third parties of the request where possible. You can also directly update your data in your account.

Right to Erasure/to be Forgotten You can request the deletion of your data (or right to be forgotten). Before deleting your data, we will consider your request carefully in accordance with the requirements of any pertinent laws and will let you know if we are able to erase your data.

Right to Restriction or Limit of Processing In certain specific circumstances you have the right to block the processing of your data. This right arises if you are disputing the accuracy of your data, if you have raised an objection to processing, if processing of data is unlawful and you oppose erasure and request restriction instead or if the data is no longer required by us but you require the personal data to be retained to establish, exercise or defend a legal claim. In particular, you can as us to limit the processing of your sensitive personal information such as social security number, religious beliefs etc. to a use and disclosure for specific business purposes only.

Right to Data Portability or to Transfer In certain specific circumstances, you can ask to receive your data in a structured, commonly used and machine-readable format and also can request their transmission to another controller where technically feasible. This right is subject to several conditions, the main being the processing is based on consent or on a contract.

Right to oppose to Automated Decision Making You have a right not to be subject to a decision which is based on automated processing where the decision will produce a legal effect or a similarly significant effect on you.

Right to request Do Not Sell or Share You can request us to be informed if your data is sold or shared and require us not to proceed with such operations. Note that Edgewell is not selling your data and shares it only as explained in this Privacy Policy.

If needed, you may also lodge a complaint with your national data protection authority. This right may be exercised at any time and free of charge, at the exclusion of potential postal fees or expenses related to legal representation or assistance should you choose to engage third party assistance for the procedure.

If needed, you can also exercise the specific rights your local legislation is giving you such as defining the guidelines regarding the use of your data in case of your death.

It is obvious that the names of the rights might vary depending on local legislation and definitions. The spirit remains the same.

Under certain circumstances, we may ask you for specific information to confirm your identity and ensure the exercise of your rights. This is another security measure to ensure that your data is not disclosed to an individual who does not have the right to receive it.

If you have any questions or wish to exercise your rights, you may fill in this form or directly contact us by sending an email.

Changes to This Privacy Policy

As we continue to provide additional Services and as the privacy laws and regulations evolve, it may be necessary to revise or update this Policy. We encourage you to review this Policy from time to time, as you return to our websites, so that you are familiar with any changes. For significant changes, we will notify you by posting a prominent notice on our websites indicating at the bottom of the Policy when it was most recently updated.

Accessibility Statement

If you use assistive technology and the format of this Privacy Notice interferes with your ability to access information, please contact us to enable us to respond in a manner most helpful to you, please indicate the preferred format in which to receive the material and your contact information.

Last update

Our Privacy Policy was last updated on November 6^th, 2023.